FAQ

What if I do not want to sign up for,  or fall out of, The Big Scoop Residential Managed Service™ area?

That’s no problem. Start collecting your dog’s poop in The Big Scoop Reusable Bin™. For every poop, use a large handful of The Big Scoop Absorption Mix™ and continue this process. It is necessary to lift the lid of your Big Scoop Reusable Bin™ regularly to allow for aeration as well as giving the bin a good shake from time to time. When your Big Scoop Reusable Bin™ is a third full (mixed together with The Big Scoop Absorption Mix™) dispose of the dog poop directly into your municipal wheelie bin (without the bag or a disposable bag). Rinse your Big Scoop Reusable Bin Bag™, spritz generously with The Big Scoop Organic Disinfectant Spray™, and leave out to dry in a sunny and airy space.

But I use biodegradable/compostable bags to pick up my dog poop?

Unfortunately, this is not an ideal situation. The only way biodegradable or compostable bags will break down, is under the right conditions. Our municipal landfills are too compact to allow for decomposition to happen. If you were to use them in a home composter, yes they would decompose. However, with the pathogens that dog poop contains, home composting vessels do not reach high enough temperatures, for long enough, to safely remove the bacteria from dog poop.

Why do flies like to hang around poop?

Do poop is an easy food source and already digested, many files will lay their eggs in it and the larvae will grow and feed on it, getting all the nutrients they need to grow from it.

What about my cat’s poop?

Unfortunately, we do not collect cat poop for composting just yet. However, we have created a sustainable alternative to harmful cat litter crystals. Shop here.

But isn’t dog poop good for my soil?

Absolutely not. In order for dog poop to be used as a safe and effective fertiliser, it has to be fully composted with other organic matter – at very high temperatures. If it is not composted properly, it will still contain harmful pathogens that seep into our soil, air and water sources.

Can’t I just flush pet waste down the toilet?

Our ageing sewer systems are not designed for pet poop and with dog poop containing twice the bacteria of human waste, when a leak springs in municipal pipes – the leakage into our water systems can cause severe damage to the environment.

Can pet waste be harmful to humans?

Pet waste is the perfect carrier for a host of diseases and worms that can infect humans and children, making them very ill. It should be removed from your property so that it doesn’t contaminate your soil, water or air.

What do I do with runny/wet dog poop?

Do not attempt to pick up runny or very wet dog poop. Use The Big Scoop Absorption Mix™ to sprinkle a generous layer over the poop. Wait a few hours and pick up and dispose of in your Big Scoop Reusable Bin™.

Why does my lawn turn yellow from my dogs poop and urine?

• Dog urine is naturally rich in nitrogen, salts and other compounds, which might alter the PH of the soil and can cause patches of grass to die or turn yellow.

• Dog poop is very dense, thus it does not allow light or oxygen to freely circulate and if left for days on your lawn, can cause patches of grass to die or turn yellow.

• Dog poop should ideally be picked up as soon as its deposited daily, but at a minimum once a week.